Customer Behavior Analysis and Classification Based on Process Mining.
Meijun LiuLicheng ZhaoFengmei SunWeizheng ZhaoYi ZuoKatsutoshi YadaPublished in: SMC (2021)
Keyphrases
- behavior analysis
- process mining
- decision trees
- process model
- event logs
- pattern recognition
- feature vectors
- anomaly detection
- classification algorithm
- feature extraction
- business process
- image classification
- formal concept analysis
- machine learning
- feature space
- feature selection
- computer vision
- post processing
- business processes
- supervised learning
- decision rules
- training set
- web services