Login / Signup
Effectiveness and User Satisfaction from a Usability Evaluation of a Veterans Benefits Letter.
Nancy J. Lightner
Helen J. A. Fuller
Kyle D. Maddox
Nsikak E. Inyang
Dennis Lofton
Published in:
AHFE (6) (2017)
Keyphrases
</>
user satisfaction
usability evaluation
information systems
perceived usefulness
website
service quality
structural equation modeling
user perceptions
objective measures
heuristic evaluation
eye tracking