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An empirical study of the end-user satisfaction with information systems using the Doll and Torkzadeh instrument.
Ali Azadeh
Mohamad Sadegh Sangari
Mohsen Jafari Songhori
Published in:
Int. J. Bus. Inf. Syst. (2009)
Keyphrases
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user satisfaction
information systems
service quality
information quality
information technology
customer satisfaction
databases
perceived usefulness
structural equation modeling
perceived quality
technology acceptance
user perceptions