Becoming Friends with the Government - a Qualitative Analysis of Citizens' Decision to 'like' Government Profiles on Facebook.
Sara HofmannPublished in: ECIS (2016)
Keyphrases
- qualitative analysis
- e government
- government agencies
- government services
- public sector
- quantitative analysis
- government organizations
- public administration
- public policy
- digital government
- federal government
- policy makers
- social media
- information technology
- decision making
- content analysis
- united states
- electronic government
- social networks
- service delivery
- online services
- government websites
- internet access
- neural network
- fault tree
- public organizations
- private sector
- information sharing
- reinforcement learning
- machine learning