Human-Oriented Challenges of Social BPM: An Overview.

Nicolas Pflanzl Gottfried Vossen

Published in: EMISA (2013)

Keyphrases

future trends
lessons learned
social networks
key issues
social networking
open issues
real time
social interaction
data mining
social media
socio technical
business processes
e government
website
online communities
technical challenges
social learning
social context
business process management
real world