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Trust me, I'm accountable: trust and accountability online.
Batya Friedman
John C. Thomas
Jonathan Grudin
Clifford Nass
Helen Nissenbaum
Mark S. Schlager
Ben Shneiderman
Published in:
CHI Extended Abstracts (1999)
Keyphrases
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trust model
website design
trust evaluation
virtual communities
consumer trust
internet commerce
reputation management
virtual teams
decision making
database
open systems
perceived risk
social network sites
social capital
personal information
online communities
social awareness
online learning