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A Hybrid Continual Learning Approach for Efficient Hierarchical Classification of IT Support Tickets in the Presence of Class Overlap.
Yasmen Wahba
Nazim H. Madhavji
John Steinbacher
Published in:
ICIT (2023)
Keyphrases
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hierarchical classification
learning algorithm
learning process
prior knowledge
learning scenarios
multiscale
inductive inference
active learning
text classification
positive examples
hybrid learning
hierarchical text classification