When More is More and Less is More: Depth and Breadth of Product Reviews and Their Effects on Review Helpfulness.
Jaebong SonArash NegahbanYoungsu LeeJames ConnollyDalen ChiangPublished in: HICSS (2020)
Keyphrases
- product reviews
- online reviews
- opinion mining
- sentiment analysis
- online product reviews
- sentiment classification
- product features
- customer reviews
- user generated
- user generated reviews
- information sources
- user generated content
- consumer reviews
- databases
- positive and negative
- web search
- training data
- website
- social networks
- search engine