Evaluation of the uses and benefits of a social business platform.
Lester J. HoltzblattJill L. DruryDaniel WeissLaurie E. DamianosDonna L. CuomoPublished in: CHI Extended Abstracts (2012)
Keyphrases
- social interaction
- information systems
- evaluation method
- decision making
- business processes
- real time
- social media
- social responsibility
- business intelligence
- end users
- information technology
- social networks
- data mining
- e learning
- social networking
- real world
- evaluation model
- enterprise systems
- service management
- neural network