How do system and user characteristics, along with anthropomorphism, impact cognitive absorption of chatbots - Introducing SUCCAST through a mixed methods study.
Shagun SarrafArpan Kumar KarMarijn JanssenPublished in: Decis. Support Syst. (2024)
Keyphrases
- main factors
- user interaction
- user modelling
- relevance feedback
- human users
- user interface
- end users
- user oriented
- database
- user experience
- multiple users
- query formulation
- user requirements
- user feedback
- user model
- cognitive science
- user preferences
- user profiles
- web search
- collaborative filtering
- expert systems
- search engine