On Downs-Thomson paradox in two-tier service systems with a fast pass and revenue-based capacity investment.

Xiaoling Yin Zhe George Zhang

Published in: J. Oper. Res. Soc. (2019)

Keyphrases

service systems
return on investment
venture capital
revenue management
web technologies
service level
service oriented
call center
enterprise systems
queueing model
heavy traffic
decision making
long run
dynamic pricing
arrival rate
online learning
architectural style
special case