How does mHealth service quality influences adoption?
Yi LiRenjing LiuJinbo WangTong ZhaoPublished in: Ind. Manag. Data Syst. (2022)
Keyphrases
- service quality
- customer satisfaction
- information systems
- information quality
- technology acceptance
- service providers
- electronic commerce
- user satisfaction
- technology adoption
- e government
- quality of service
- online shopping
- call center
- information technology
- internet banking
- job satisfaction
- perceived usefulness
- competitive advantage
- empirically tested
- competitive environment
- subjective norm
- incident management