After-Sales Attributes in E-Commerce: A Systematic Literature Review and Future Research Agenda.
Rodolfo Magalhães FerrazClaudimar Pereira Da VeigaCássia Rita Pereira da VeigaThales Stevan Guedes FurquimWesley Vieira da SilvaPublished in: J. Theor. Appl. Electron. Commer. Res. (2022)