Making service continuity smarter with artificial intelligence: An approach and its evaluation.
Giovanni QuattrocchiDamian Andrew TamburriWillem-Jan van den HeuvelPublished in: Softw. Pract. Exp. (2023)
Keyphrases
- artificial intelligence
- information services
- computer science
- intelligent agents
- real time
- engineering design
- social networking
- service providers
- intelligent systems
- gold standard
- management system
- special case
- evaluation methods
- service oriented architecture
- loosely coupled
- ai systems
- service quality
- evaluation method
- cognitive science
- computational intelligence
- end users
- information systems
- neural network