Determinants of Satisfaction at Different Adoption Stages of Internet-Based Services.
Vanessa LiuMohamed KhalifaPublished in: J. Assoc. Inf. Syst. (2003)
Keyphrases
- service quality
- service providers
- customer satisfaction
- success factors
- web services
- relationship management
- user satisfaction
- internet technology
- information technology
- user acceptance
- technology acceptance
- context aware
- service oriented
- electronic commerce
- information systems
- business organizations
- mobile commerce
- government services
- mobile services
- information services
- multistage
- mobile technologies
- service composition
- distance learning
- end users
- service discovery
- cloud computing
- technology adoption
- quality of service