Empirical taxonomy of services and service products in electronic commerce.
Sung-Eui ChoKwangtae ParkPublished in: Electron. Commer. Res. Appl. (2002)
Keyphrases
- electronic commerce
- service quality
- service providers
- agent mediated
- mobile commerce
- service discovery
- electronic business
- customer satisfaction
- product catalogs
- service oriented
- service composition
- electronic transactions
- web services
- online stores
- product information
- agent technology
- tourism industry
- service oriented architecture
- brokerage services
- information services
- online banking
- mobile services
- electronic marketplaces
- business models
- business transactions
- small and medium sized enterprises
- automated negotiation
- web based systems
- negotiation protocol
- website
- online shopping