The value of reneging for strategic customers in queueing systems with server vacations/failures.
Antonis EconomouDimitrios LogothetisAthanasia ManouPublished in: Eur. J. Oper. Res. (2022)
Keyphrases
- queueing systems
- single server
- poisson arrivals
- queueing model
- special case
- queueing networks
- queue length
- service times
- state dependent
- arrival process
- queueing theory
- markov chain
- parallel machines
- heavy traffic
- customer classes
- waiting times
- steady state
- arrival rate
- service rates
- multiclass queueing networks
- holding cost
- fluid model
- stationary distribution
- single server queue
- non stationary
- decision making
- service systems
- supply chain
- probability distribution
- np hard