A cloud of FAQ: A highly-precise FAQ retrieval system for the Web 2.0.
M. RomeroAlejandro MoreoJuan Luis CastroPublished in: Knowl. Based Syst. (2013)
Keyphrases
- faq retrieval
- question answer
- query logs
- frequently asked questions
- customer service
- website
- web applications
- web users
- html documents
- web documents
- web data
- web pages
- web content
- end users
- link analysis
- cloud computing
- semantic web
- retrieval systems
- question answer pairs
- electronic documents
- web resources
- linked data
- web mining
- web technologies
- logical structure
- retrieval method
- database
- data management
- information retrieval systems
- web search
- relevance feedback
- database systems
- search engine
- information retrieval
- neural network