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RoBERTa, ResNeXt and BiLSTM with self-attention: The ultimate trio for customer sentiment analysis.
Amir Jabbary Lak
Reza Boostani
Farhan A. Alenizi
Amin Salih Mohammed
Seyed Mostafa Fakhrahmad
Published in:
Appl. Soft Comput. (2024)
Keyphrases
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sentiment analysis
opinion mining
sentiment classification
text classification
text mining
sentence level
natural language processing
multi aspect
customer satisfaction
collective classification
fine grained
product reviews
product features
online reviews
sentiment lexicon
feature selection
active learning