Ubiquitous City Information Platform Powered by Fuzzy Based DSSs to Meet Multi Criteria Customer Satisfaction: A Feasible Implementation.
Alberto FaroDaniela GiordanoPublished in: ISMIS (2015)
Keyphrases
- multi criteria
- imprecise information
- customer satisfaction
- real time
- group decision making
- decision support system
- multiple criteria decision making
- rough approximations
- fuzzy sets
- end users
- multi objective
- neural network
- fuzzy logic
- membership functions
- service quality
- fuzzy numbers
- knowledge base
- artificial intelligence
- genetic algorithm
- databases