How to win the green market? Exploring the satisfaction and sentiment of Chinese consumers based on text mining.
Chuang LiYating NiuLiping WangPublished in: Comput. Hum. Behav. (2023)
Keyphrases
- text mining
- sentiment analysis
- online consumer
- information retrieval and extraction
- chinese stock market
- online markets
- online reviews
- consumer trust
- text classification
- sentiment classification
- opinion mining
- listed companies
- market participants
- information extraction
- pricing strategies
- natural language processing
- online shopping
- online product reviews
- traditional chinese medicine
- group buying
- consumer behavior
- decision making
- biomedical literature
- machine learning
- social media
- text documents
- consumer reviews
- information goods
- shopping behavior
- information retrieval
- named entities
- topic modeling
- market segments
- stock market
- sentence level
- knowledge discovery
- market share
- product reviews
- web mining
- textual data
- customer satisfaction
- data mining
- text summarization
- transfer learning
- stock price
- search advertising
- topic models
- data analysis
- text categorisation
- service quality
- user satisfaction
- document clustering
- competitive environment