Which Maturity Is Being Measured? A Classification of Business Process Maturity Models.

Amy Van Looy Manu De Backer Geert Poels

Published in: EIS (2010)

Keyphrases

business process
business process models
business processes
process model
reference models
software process
web services
case study
data sets
maturity model
business rules
workflow technology
business goals
event logs
process mining
expert systems
artificial intelligence