Integrating Ordinary Users into Process Management: Towards Implementing Bottom-Up, People-Centric BPM.

Michael Prilla Alexander Nolte

Published in: BMMDS/EMMSAD (2012)

Keyphrases

process management
business process management
business processes
user centric
project management
user interface
development process
decision making
web services
case study
data model
software engineering
service oriented
user satisfaction
information flow