Service Complexity and Service Productivity in E-Mobility: New Insights from Emergency and Roadway Breakdown Services.
Aaron W. BaurBastian SanderRobert KummerJörg von GarrelMarkus BickPublished in: I3E (2017)
Keyphrases
- service providers
- web services
- service discovery
- service oriented
- service composition
- service quality
- management system
- service management
- information services
- service oriented architecture
- mobile services
- computing environments
- service provision
- service description
- service selection
- value added services
- web service composition
- service systems
- customer service
- end users
- service platform
- rapidly in recent years
- online services
- service delivery
- loosely coupled
- service requirements
- service provisioning
- public services
- mobile environments
- context aware services
- physical location
- mashup
- mobile users
- configuration management
- user mobility
- service offerings
- software development