Applying qualitative content analysis to study online support communities.
Ulrike PfeilPanayiotis ZaphirisPublished in: Univers. Access Inf. Soc. (2010)
Keyphrases
- content analysis
- qualitative analysis
- online communities
- discourse analysis
- knowledge construction
- quantitative and qualitative
- collaborative knowledge building
- online communication
- video content analysis
- discussion groups
- interaction patterns
- qualitative and quantitative
- online discussion forums
- virtual communities
- online discussion
- threaded discussions
- reinforcement learning
- cscl environments
- theoretical framework
- online learning
- social media
- social networks
- computer supported collaborative learning
- online environment
- knowledge sharing
- collaborative learning
- knowledge management