Bürgerzufriedenheit durch E-Government? - Eine Analyse auf Basis des Kano-Modells.
Marietheres DietzJulia KlierMathias KlierKatharina WiesnethPublished in: MKWI (2016)
Keyphrases
- e government
- electronic government
- public sector
- developing countries
- government services
- digital government
- public administration
- inter organizational
- information sharing
- government organizations
- federal government
- service delivery
- secure information sharing
- government websites
- information and communication technologies
- knowledge management
- public services
- developed countries
- united nations
- small to medium sized