Customer Support In The Era of Continuous Deployment: A Software-Intensive Embedded Systems Case Study.
Anas DakkakAiswarya Raj MunappyJan BoschHelena Holmström OlssonPublished in: COMPSAC (2022)
Keyphrases
- embedded systems
- customer support
- case study
- computing power
- low cost
- embedded devices
- embedded software
- technical support
- customer service
- high tech
- software systems
- software development
- customer satisfaction
- field programmable gate array
- world wide
- protocol stack
- communication technologies
- real time
- service quality
- electronic commerce
- design process
- real world