Modeling e-Government Service Workflows Through Recurring Patterns.
Giannis VerginadisDimitris GouscosGregoris MentzasPublished in: EGOV (2004)
Keyphrases
- e government
- service delivery
- recurring patterns
- public services
- inter organizational
- electronic government
- service provision
- public sector
- public administration
- developing countries
- web services
- government services
- digital government
- information sharing
- government organizations
- service offerings
- knowledge management
- pattern discovery
- artificial intelligence
- end to end
- data mining
- service providers
- public organizations
- united nations
- real world