Opinion Mining of Spanish Customer Comments with Non-Expert Annotations on Mechanical Turk.
Bart MellebeekFrancesc BenaventJens GrivollaJoan CodinaMarta R. Costa-jussàRafael E. BanchsPublished in: Mturk@HLT-NAACL (2010)
Keyphrases
- mechanical turk
- opinion mining
- sentiment analysis
- gold standard
- online product reviews
- customer reviews
- topic modeling
- electronic commerce
- product features
- opinion mining and sentiment analysis
- sentiment classification
- product reviews
- question answering
- online reviews
- customer satisfaction
- databases
- semi automatic
- public opinion
- text classification
- domain experts
- opinion retrieval
- sentiment lexicon
- natural language
- feature selection