Built-in User Satisfaction - Feature Appraisal and Prioritization with AMUSE.

Jörg Dörr Susanne Hartkopf Daniel Kerkow Dennis Landmann Peter Amthor

Published in: RE (2007)

Keyphrases

user satisfaction
information systems
service quality
structural equation modeling
customer satisfaction
perceived quality
database
kolmogorov smirnov
quality attributes
user perceptions