Improving IT Change Management Processes with Automated Risk Assessment.
Juliano Araujo WickboldtLuís Armando BianchinRoben Castagna LunardiFabrício Girardi AndreisWeverton Luis da Costa CordeiroCristiano Bonato BothLisandro Zambenedetti GranvilleLuciano Paschoal GasparyDavid TrastourClaudio BartoliniPublished in: DSOM (2009)
Keyphrases
- risk assessment
- change management
- risk management
- project management
- network security
- knowledge management
- risk analysis
- decision making
- risk factors
- economic impact
- organizational change
- information security
- service delivery
- software development
- software reuse
- information systems
- power plant
- software engineering
- high level
- artificial neural networks
- case study
- databases