Service-Channel Fit Conceptualization and Instrument Development - A Mixed Methods Study in the Context of Electronic Banking.
Hartmut HoehleThomas KudeSid HuffKarl Michael PoppPublished in: Bus. Inf. Syst. Eng. (2017)
Keyphrases
- contextual information
- service provisioning
- service oriented
- service providers
- context sensitive
- financial services
- mobile services
- context awareness
- computing environments
- information processing
- context aware
- case study
- domain ontology
- knowledge engineering
- multi channel
- software engineering
- context aware services
- management system