Management commitments that maximize business impact from IT.
Anne QuaadgrasPeter WeillJeanne W. RossPublished in: J. Inf. Technol. (2014)
Keyphrases
- information systems
- knowledge management
- business management
- enterprise systems
- decision making
- management system
- information management
- service delivery
- business intelligence
- workflow management
- management information systems
- electronic commerce
- mission critical
- business models
- business activities
- business processes
- business process
- multiagent systems
- service management
- business process management
- impact analysis
- customer relationship management
- business users
- change management
- data mining
- internet enabled
- enterprise data
- strategic management
- data processing
- business world
- business requirements
- inter organizational
- data quality
- data management
- smarter planet
- relationship management
- digital economy
- key performance indicators
- customer retention
- senior management
- business analytics
- high demand
- manufacturing companies
- rfid technology
- network management
- supply chain management
- project management
- decision makers
- case study