Keyphrases
- customer preferences
- product information
- semantic web
- supply chain
- metadata
- customer satisfaction
- semantically annotated
- knowledge representation
- knowledge base
- customer relationship management
- semantic technologies
- customer behavior
- service providers
- semantic web data
- preference models
- semantic web technologies
- online shopping
- call center
- customer service
- ontology languages
- potential customers
- legal information retrieval
- ontology evolution
- ontology learning
- rdf data
- topic maps
- linked data
- production system
- website