Intelligent logistics: Involving the customer.

Duncan C. McFarlane Vaggelis Giannikas Wenrong Lu

Published in: Comput. Ind. (2016)

Keyphrases

supply chain
electronic commerce
intelligent systems
customer service
supply chain management
customer satisfaction
customer relationship management
point of sale
database
real time
genetic algorithm
decision support system
decision support
call center
potential customers
retail banking