Login / Signup
Hierarchical LSTMs with Joint Learning for Estimating Customer Satisfaction from Contact Center Calls.
Atsushi Ando
Ryo Masumura
Hosana Kamiyama
Satoshi Kobashikawa
Yushi Aono
Published in:
INTERSPEECH (2017)
Keyphrases
</>
customer satisfaction
learning algorithm
online learning
learning process
learning systems
real time
databases
reinforcement learning
expert systems
online shopping