E-Government and Citizen Experiences in South Africa: Ethekwini Metropolitan Case Study.
Paul KariukiLizzy Oluwatoyin OfusoriMarialauda GoyayiPublished in: ICEGOV (2019)
Keyphrases
- e government
- south africa
- case study
- south african
- knowledge management
- government services
- information technology
- information and communication technologies
- public sector
- electronic government
- developing countries
- government agencies
- digital government
- higher education
- public administration
- government organizations
- databases
- service delivery
- information sharing
- software development
- federal government
- public services
- executive information systems
- management information systems
- data mining
- inter organizational
- real world
- social sciences
- government websites
- governmental organizations