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Measuring Process Experience: A Collaborative Modelling Instrument for Determining the Impact of a New Law on Public Service Experience.

Stijn HoppenbrouwersIlona WilmontDaniël van LoonThea van der GeestStefan Oppl
Published in: S-BPM ONE (2018)
Keyphrases
  • design process
  • e government
  • databases
  • data model
  • collaborative learning
  • recent advances
  • service oriented