NRC-Canada-2014: Detecting Aspects and Sentiment in Customer Reviews.

Svetlana Kiritchenko Xiaodan Zhu Colin Cherry Saif Mohammad

Published in: SemEval@COLING (2014)

Keyphrases

customer reviews
opinion mining
online product reviews
sentiment analysis
product features
positive or negative
customer satisfaction
user generated content
product reviews
opinion words
information retrieval
sentiment classification
artificial intelligence
knowledge representation
positive and negative