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Quality of service in e-government underlines the role of information usability.

Flavio CorradiniAlberto PolzonettiBarbara ReLuca Tesei
Published in: Int. J. Inf. Qual. (2008)
Keyphrases
  • e government
  • quality of service
  • information sharing
  • response time
  • electronic government
  • resource management
  • ad hoc networks
  • digital government
  • service quality
  • knowledge management
  • public sector
  • qos requirements