Information Gathering by Ubiquitous Services for CRM in Tourism Destinations: An Explorative Study from Sweden.
Nina KolasWolfram HöpkenMatthias FuchsMaria LexhagenPublished in: ENTER (2015)
Keyphrases
- information gathering
- ubiquitous computing
- context aware
- tourism industry
- resource bounded
- information fusion
- location aware
- service providers
- decision making
- ubiquitous environment
- pervasive computing
- context awareness
- relationship management
- service oriented
- decision process
- web services
- ubiquitous computing environments
- end users
- mobile payment
- service quality
- electronic commerce
- customer relationship management
- neural network
- real time
- service discovery
- location based services
- intelligent environments
- data mining applications
- smart spaces
- databases