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Process Performance Management as a Basic Concept for Sustainable Business Process Management - Empirical Investigation and Research Agenda.
Anne Cleven
Robert Winter
Felix Wortmann
Published in:
Business Process Management Workshops (2010)
Keyphrases
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business process management
business processes
business process
service oriented
information systems
process management
management system
process model
enterprise architecture
business users
databases
decision making
query language
decision support
business process models