Factors influencing users' satisfaction and loyalty to digital libraries in Chinese universities.
Fang XuJia Tina DuPublished in: Comput. Hum. Behav. (2018)
Keyphrases
- e government
- factors influencing
- digital libraries
- technology acceptance
- user satisfaction
- factors affecting
- information access
- service quality
- customer satisfaction
- metadata
- information resources
- user interaction
- end users
- recommender systems
- user interface
- grounded theory
- collaborative filtering
- social media
- user communities
- advanced technology
- user profiles
- information seeking
- user centred
- multimedia
- digital resources
- potential customers
- search engine
- user groups
- higher education