Keyphrases
- information technology
- information systems
- management system
- service providers
- socio technical systems
- service oriented
- decision making
- virtual organization
- service discovery
- knowledge management
- mobile services
- strategic decisions
- strategic management
- web services
- heavy traffic
- organizational structure
- service quality
- service composition
- customer satisfaction
- systems development
- knowledge workers
- strategic planning
- current practices
- technological innovations