Did that AI just Charge me a Fine? Citizens' Perceptions of AI-based Discretion in Public Administration.
Saja AljuneidiWilko HeutenMarkus TepeSusanne BollPublished in: GoodIT (2023)
Keyphrases
- public administration
- e government
- artificial intelligence
- digital government
- government services
- expert systems
- case based reasoning
- intelligent systems
- machine learning
- public sector
- knowledge representation
- ai systems
- knowledge based systems
- early stage
- software engineering
- artificial neural networks
- real world
- electronic government