Development of Goal-Oriented Dialogue Systems for Customer Services in Automotive Industry.
Merve TunçerMehmet Fahri BiliciGülsen EryigitPublished in: INISTA (2021)
Keyphrases
- automotive industry
- goal oriented
- requirements engineering
- dialogue system
- spoken dialogue systems
- web services
- mass customization
- software engineering
- life cycle
- requirements analysis
- human machine interaction
- web technologies
- electronic commerce
- service providers
- natural language
- data mining
- knowledge based systems
- expert systems
- knowledge base