Exploring expert and novice mental models of phishing.

Olga A. Zielinska Allaire K. Welk Christopher B. Mayhorn Emerson R. Murphy-Hill

Published in: HotSoS (2015)

Keyphrases

mental models
learning strategies
email
spam filtering
decision process
cognitive processing
identity theft
countermeasures
situation awareness
conceptual change
data sets
domain experts
general knowledge
mental representations
epistemological beliefs
computer simulation
fraud detection
databases