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How Deutsche Bank's IT Division Used Design Thinking to Achieve Customer Proximity.
Christophe Vetterli
Falk Uebernickel
Walter Brenner
Charles J. Petrie
Dirk Stermann
Published in:
MIS Q. Executive (2016)
Keyphrases
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design thinking
artificial intelligence
banking industry
databases
machine learning
information systems
knowledge discovery
customer service
systems engineering