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Systematic Service Product Requirement Analysis with Online Customer Review Data.

Isaac A. JonesKyoung-Yun Kim
Published in: J. Integr. Des. Process. Sci. (2015)
Keyphrases
  • data sets
  • requirement analysis
  • data analysis
  • data sources
  • customer satisfaction
  • product reviews
  • web services
  • object recognition
  • object oriented
  • customer service
  • product information