Asymptotic Analysis of an Retrial Queueing System M|M|1 with Collisions and Impatient Calls.
Elena Yu. DanilyukEkaterina A. FedorovaSvetlana P. MoiseevaPublished in: Autom. Remote. Control. (2018)
Keyphrases
- asymptotic analysis
- queueing model
- fluid model
- call center
- arrival rate
- heavy traffic
- steady state
- asymptotically optimal
- queueing systems
- queue length
- queueing networks
- service times
- queueing theory
- single server
- independent and identically distributed
- service level
- service quality
- state dependent
- retrial queue
- linear programming
- markov chain
- computational complexity